Insurance explained...

You can build your cover via our website in 3 easy steps, you can call our call centre, request for one of our consultants to call you back or visit any of our branches.

No medical examinations are required for you to build your life or funeral cover, all policyholders will have the same waiting period.

We only ask two medical questions to ensure that we remain fair to all our clients and that your claims are covered, this is applicable to the Life and Live secure income benefit.

Life products: The waiting period will vary between 3 - 6 months for natural causes depending on different products. There is no waiting period in the event of accidental death provided the first premium on the cover is received.

Short term products: The waiting period will vary from 3 - 12 months depending on various benefits.

Yes, you have a cooling off period of 31 days, provided that there’s no claim.

The policy becomes active on the date of commencement reflected on your policy schedule and is subject to your premium being received.

The person you have nominated to receive the pay-out in the event of your death.

Yes, as the owner of the policy you can change the nominated beneficiaries at any point during the term of the contract before a claim is submitted.

You can reduce your cover amount, which will automatically reduce your monthly premium. If your circumstances change, you can always buy more cover subject to the terms and conditions.

If you do not pay your premium, the policy will lapse within 31 – 60 days, this is dependent on the cover you have chosen. No claim will be honoured after your policy has lapsed.

Yes, you can, you will have 45 – 60 days to reinstate your policy after it has lapsed (up to 30 days grace period and within 45 - 60 days for reinstatement). You will be required to pay your policy arrears to keep it up to date, this is dependent on the policy you have chosen.

Yes, you can amend the premium on your policy this will however affect the cover amount on your policy. This is subject to product policy terms and conditions.

You can register your profile on our website: www.workerslife.co.za, where you will be able to view your policy details and make changes if necessary. You can also call our contact centre at 0861 520 520 if you need more information about your policy.

The insurers are licensed in terms of the insurance Act and are authorised Financial services providers, governed and regulated by the prudential and financial conduct authority. This ensures that all products offered to the market can always be honoured in terms of the contracts Workerslife has with their clients.

You can submit your claims using the following channels:

Submission Process and documents required:

Depending on the nature of the claim, consultants may request additional documents to properly assess the claim.

All claims submitted with the correct required documents will be processed efficiently and paid out within 48 hours.

A completed Workerslife claim form, certified copy of the ID of the policyholder, certified copy of the ID of the claimant (if not the policyholder), certified copy of the ID of the deceased life assured for whom a claim is submitted, certified copy of the death certificate of the deceased life assured, copy of the fully completed BI1663 form used by the Department of Home Affairs for death registration purposes, confirmation of banking details of the claimant, completed Police Declaration in the case of an Accidental Death, and in the case of a stillborn claim, a letter from the attending medical practitioner confirming the term of pregnancy.

Claims submitted with the correct required documents will be processed efficiently and paid out within 48 hours.

The Life and Live Secure Benefit is designed to ensure that your dependents are financially cared for in the event of your death.

You can get covered in three simple steps via our website or by contacting our call centre.

No, no medical examinations are required.

The cover begins on the date of commencement reflected on your policy schedule and upon receipt of your premium.

Yes, as the owner of the policy, you can change your cover amount at any point during the term of the contract before a claim is submitted.

The Group Funeral Benefit is customizable group funeral cover designed for various associations with 10 - 200 principal members.

The benefit pays out a cash sum in the event of the death of the Principal Member, Spouse, Eligible Children, and Extended Family.

You can get covered for up to R25,000 for the main member, spouse, and up to 6 children under the age of 26 years old.

Yes, groups with more than 200 members can request a specialized quotation that will suit their needs.

The Comprehensive Funeral Benefit guarantees peace of mind for you and your family and offers affordable premiums.

It covers yourself, your spouse, up to three children, and extended family members.

You can get a maximum cover of up to R30,000.

Yes, you can get a double payout on accidental death up to R60,000 and various other benefits like vehicle assistance, airtime benefits, and repatriation.

The Platinum Plus Funeral Benefit offers an enhanced funeral expense benefit for the main member, spouse, up to 6 children, and extended family members.

You can get a maximum cover of up to R60,000 for the main member and spouse.

The Platinum Plus Funeral Benefit offers two types of covers: the termed plan, which provides cover up until the policyholder reaches the age of 75, and the Whole Life Plan, which provides cover until the death of the policyholder.

POPCRU 25 Funeral Benefit offers enhanced funeral expense benefits exclusively for POPCRU members, their spouses, up to 7 children (max age 26), and extended family members.

You can get a maximum cover of up to R60,000 for the main member and spouse.

Yes, the POPCRU 25 Funeral Benefit offers various benefits, including a repatriation benefit, premium waiver on the death of the main member, cash benefits for children, and more.

The Comprehensive Legal Insurance covers criminal, civil, and labor matters, including contested and uncontested divorces.

It starts from as little as R140 per month, with coverage up to R150,000 per year.

Yes, you can get affordable professional legal advice and services nationwide.

Some additional benefits include conveyance fees, unlimited access to qualified lawyers, expert legal advice and guidance, and family cover that extends to your spouse and immediate family.

Workerslife offers Life and Live Secure Benefit.

With the Life and Live Secure Benefit, you can secure up to 80% of your monthly income guaranteed for your loved ones in the event of your death.

No, no medical examinations are required.

The cost can be as low as R100 per month, depending on your income.

Workerslife offers Group Funeral Benefit, Comprehensive Funeral Benefit, Platinum Plus Funeral Benefit, and POPCRU 25 Funeral Benefit.

Workerslife offers diverse funeral products to ensure dignified burials for your loved ones.

Costs vary depending on the specific funeral product. It can be as low as R112 per month for the Comprehensive Funeral Benefit.

Yes, there is a waiting period. The waiting period varies depending on the product and the cause of death.

Workerslife is dedicated to serving South Africans with quality insurance products that are tailored to their needs.

Workerslife's mission is to inspire South Africans to take control of their financial future and protect them from financial challenges.

Workerslife is built on values of innovation, trustworthiness, inclusivity, excellence, synergy, and empowerment.

Workerslife Group comprises three financial services entities: Workerslife Assurance Company Limited, Workerslife Insurance Limited, and Workerslife Direct (Sales and Distribution).

Workerslife Assurance Company Limited is a licensed Insurer conducting life insurance business and is a Financial Services Provider.

Workerslife Insurance Limited is a licensed Insurer conducting non-life insurance business and is a Financial Services Provider.

Workerslife Direct is an authorized Financial Services Provider providing intermediary services (sales and distribution) for Workerslife Assurance Company Limited and Workerslife Insurance Limited companies.

Workerslife offers a range of insurance products, including Life and Live Secure Benefit, Group Funeral Benefit, Comprehensive Funeral Benefit, Platinum Plus Funeral Benefit, POPCRU 25 Funeral Benefit, and Comprehensive Legal Insurance.

Workerslife insurance products offer various coverage options to secure your family's financial future.

You can find detailed policy information on our website and by contacting our contact center.

Yes, Workerslife insurance products provide numerous benefits tailored to meet your specific insurance needs.

You can purchase our insurance products online via our website, by calling our call centre, or by visiting one of our branches.

Yes, Workerslife insurance products are designed to be flexible and can be tailored to your unique requirements.

Workerslife is dedicated to serving South Africans with quality insurance products that are tailored to their needs.